D.C.’s lack of translation is a health issue — and a civil right issue - Washington Post - Translation

The Civil Rights Act of 1964 guarantees language interpretation services to governmental agencies receiving federal funding, such as the federally supported coronavirus vaccinations. The article noted the shortcomings of Google Translate, where the Spanish word for “book” was used to “book an appointment.” Google Translate and engaging other clients awaiting appointments to serve as interpreters violate best practices to serve our community.

Using trained medical interpreters and translators aligns with the Civil Rights Act, prevents medical errors, and builds trust between the community and the medical delivery systems.